Welcome To Our Frequently Asked Questions Page, Please Click On The FAQ Box With Your Question Below To Find Out The Answer.

Do I need to decide which package to go for when making a booking?

When you book a session with the Baby Boutique you will have seen our packages and prices for each session type. It's helpful to have a rough idea of your budget before the day so that we can both plan the session accordingly. But nothing needs to be decided until you arrive for your session.

The number of backdrops that you can use during the session will be determined by your budget. Before the session begins, we will talk to you about the packages and you will pick which one you want. However, you don't have to stick to the minimum number in your photography package. We know that you might love more on the day and want to buy extra. You can buy single additional images or purchase a higher package (5+ photos).

Please note that once you have agreed to a package, you can't then choose a lower-priced one after the images have been taken as we will have organised the session based on the package that you have agreed to.

So, simply book a date and then think about your budget before the session. We will go through the images together at the end of the session and then select your favourites. So there is no need to return at a further date to pick your images.

I don't want my images shared online or on social media. Can my images be kept private?

Yes, of course. Privacy is well within your human rights and something we respect. When signing a model/print release as part of your order form on the day of the session, we can add an addendum to express that images from this collection are to be kept private.

Which type of session should I book?

Unless booking something specific, like a Cake Smash or Maternity session, simply book a session based on your baby's age. 

Newborn Sessions - We recommend that newborns are photographed within the first two weeks of their safe arrival. To ensure availability, we advise customers to book during pregnancy.
When booking online, please schedule your session for around a week after your due date. Should your baby arrive early or late, we'll simply adjust the date to suit!

Maternity Sessions - Recommended around 34-38 weeks of your pregnancy.

Studio Sessions - We love to welcome babies, toddlers & children of all ages into the studio as each brings something different to the session. However, certain ages will have more options in the studio than others - generally, babies over 4 months will have a more varied complete collection (excluding newborns).

I've booked a session online. Now what?

Wonderful! Please now take a moment to gather some ideas and think about your budget. We have created an easy online session planner for you to submit your ideas & read through the preparation details before your photoshoot. This is sent within your booking confirmation email - you may need to check your junk box for our emails. 

What do I need to bring with me?

Full preparation details are provided within a bespoke session planner, which is sent within your booking confirmation email.

We always recommend bringing along a couple of outfits for your little one(s) as we do several different setups during your session (depending on your package choice) and it's good to have a variety of options. Too much choice is better than not enough. That said, should you wish to solely use the outfits we have here, that's fine! Simply bring yourself and the baby - don't forget the baby 😉
It's lovely to include a personal touch in your images too. Consider bringing your baby's favourite toy/comforter, a blanket or a cute item from their nursery.

Can we have a family image taken too?

Absolutely! No need to book a separate option. We do a mixture of setups/backdrops in all sessions and including family portraits or those with siblings are great. You can even bring your dog! Please see our blog post on bringing Pets Into The Studio.

Please note if you purchase the 5-image Cake Smash package you can choose to have family portraits or a Cake Splash. If you wish to have both you will need to book a 10-image package.

Are props/backdrops included for free?

They certainly are! We have a huge collection of props, accessories and baby clothes along with both patterned and plain backdrops, all free to use in your session.

I'm booking a Cake Smash session. How do I pick the cake?

Each cake for our cake smash photoshoots is baked fresh and specifically just for you. Our baker is Hey Little Cupcake and cakes are decorated to whichever colour combination you'd like - simply let us know your preferred colour when submitting your session planner.

Please note that we need a minimum of  5 days' notice to order your cake, so sessions need to be booked 6+ days or more in advance.

We order cakes every Friday for the following week. If you want to change your cake colour you need to let us know at least a week before your session, Ideally, you will let us know when you book which colour cake you would like. If you pick a theme like 'Jungle' we will let the baker design and create a cake based on this information. We have no control over the finished design but please note that our baker creates the most incredible cakes. They are highly skilled and extremely popular across Manchester.

How many setups will you do during the photoshoot?

We plan the session based on which package you're aiming for.  Each session must be ultimately carried out at the baby's pace. So, whilst some children will tolerate multiple outfit changes, most will get fed up with more than two or three. However, if you're looking for one of our higher packages, we'll add variety to your collection that doesn't require too many outfit changes for your little one. We recommend not trying to push for numerous outfits/setups as this breaks up the session and disturbs your little one. Based on your budget/package, we will advise you on the day as to what is achievable. As a guide, our first package for a baby or toddler would have two outfits/backdrops, whilst setups blend together for newborns. It's not uncommon for a package of 20 images to have three setups but with a variety of shorts within each.

Can I bring my own props?

Absolutely! We love to get creative with new props, especially those which are personal to you. Whilst most of the props shown in our galleries are our own, the occasional one has been brought in by the client.

Can I include a Splash within my Cake Smash?

We find that most clients opt for more regular studio setups in addition to a Cake Smash and that babies can be too tired by the end for added setups. Therefore, splash-type images are not planned as standard, but we do have the facilities to include these images.

Currently, we offer either a blue or tin bath which can either be filled with warm water or left un-filled - we can always work some Photoshop magic on editing in some bubbles! We also have our new and extremely popular elegant vintage-style bath with our clear plastic balls (think kids' ball pool) you can find out more on our blog.

A Cake Splash is included in the 5-image package however if you want to include family you need to choose the 10-image package.

Do you have clothes for children?

The outfits in our wardrobe will fit newborn babies & outfits for 1-year-olds. We have headbands which are suitable for children & adults, but we advise you to bring your own clothing for those over 2 years old.

Do you do gift cards or vouchers?

Yes, we do. Gift vouchers can be purchased to any amount, full or partial package for any session. Click here to buy a voucher. Alternatively, we can arrange a card payment for these online or over the phone. Your gift voucher will be sent via email along with a note to explain the booking process to the recipient.

My baby has dry skin/a bruise. Will this show in the images?

Do not worry at all if your baby has dry skin, a bump/bruise leading up to the session. Natural skin smoothing is part of our standard editing process and it's no problem at all to make extra adjustments to these specifics - they're commonplace! Any edits that are not classed as standard editing or are requested once the images are fully edited and sent to you via an online gallery will incur an additional cost.

Do you have any last-minute availability?

Any sessions within than 24 hours or recent cancellations may not show on the system, please use our live chat feature or call 0161 222 9470 if you're looking to make a last-minute booking.

Do you provide any hair and make-up services?

Unfortunately not. We specialise in capturing baby portraits, rather than being a makeover type studio. Should you wish to have your makeup done professionally for your photoshoot, we recommend booking an afternoon session time and giving yourself ample time beforehand for a local appointment.

What if my baby won't settle?

Luckily, we find it quite rare for a baby to be unsettled for the entirety of your session. On average, we may only get one or two of these a year. Of course, should we find ourselves unable to capture your baby at their best, we can simply try again another day. Please note an additional deposit will be needed to secure a new booking.

When is payment taken? Can I spread the cost?

Payment for your images is taken on the day of the session, once you have chosen how many to purchase. We accept Visa debit/credit card payments and cash. Payment plans are also available to help spread the cost of your images - helpful if you love more images than budgeted for!
Payment plans are arranged interest-free via Klarna and Clearpay. We can arrange payments to be taken once a month via Klarna and fortnightly with Clearpay. If these payment methods don't work for you, we can agree to an in-house payment schedule.  However, your images will be provided only when your balance is paid in full.

Where is the studio?

The studio is on the top floor of 3 Stevenson Square, Manchester, M1 1DN - Don't worry, there is a lift in the building
Our closest car parks are located on Tib Street M4 1PD or Dale Street M1 2EQ
Click here for more details

How long does it take to receive the images?

The turnaround can vary based on our workload but is averaged between 1 to 2 weeks. Once your collection is finished, we'll send over an email with the access code for your personal online gallery.

How are the images supplied?

Your chosen images are supplied digitally, in high resolution via instant download on your own private online gallery, over on the client area of our website.
Each image is provided in both colour and black & white, with personal print rights.

RAW or un-edited images are not included or available to purchase.  We understand that this may be the practice of other photographers but this is to ensure that we only hand over work that meets the standards and styling of our brand.

Can I order prints of my images?

Printing your images is highly recommended. Your online gallery is linked up to our recommended print lab, enabling you to order professional quality prints & gifts of your images at trade cost. It's a simple process, similar to ordering clothes online, with payment taken via Paypal. Please note that we do not print your images here at the studio. The print lab will deal with your order independently and post out in 3-5 working days. 

Can I download the images to my iPhone?

Yes. Your final images can be downloaded individually or in bulk, to whichever device you're on, this includes iPhones. However, there's a possibility that files may compress in size when downloading to a smartphone, so we highly recommend downloading to a computer or laptop in addition to keep a copy of the highest quality images.

How long do you keep my images after the session?

After your photoshoot, your all of your shortlisted images (the ones you have seen on the day) are archived on an encrypted hard drive. These are kept for some years, should we wish to return to these at any point, to resend or to make an additional order. You can, of course, request that we remove these from our records at any point

Can I take photos on my phone in the studio?

We love it when you tag our studio in your behind-the-scenes images. Please note that images and videos can be taken in the studio but that you must do so from the viewing area and seating area only before and after the photoshoot has taken place. Mobile phone photography is not permitted during the session. If you are unsure of where you can stand to take photos and videos please ask our photographers.

We understand that it can be tempting to snap pictures with your phone, however, our professional photographers are the only ones permitted to take videos or pictures of the setups. Not only does this disturb the flow of the shoot and compromise the quality of the final product, but the intellectual property of the setups created in our studio is copyright-protected and must be officially purchased.

Please note you cannot record or take photos during the viewing of the slideshow end of the session. No images can be taken of the screen when viewing the images.

Do I get a free 16" x 12" print? And how do I order it?

You will receive a code for a free complimentary 16'' x 12'' print as part of your package. The code will be sent to you in the same email as the link to your gallery. You choose which image you would like to be printed and order through your online gallery.

Please note that there is a £5.99 postage cost to pay to have your print delivered to you. This is charged directly by the printing company and not by us. You can add additional prints to your order which are available to you at a reduced price via your online gallery.

Arriving for your session

Please note that your session starts at the given time slot. For example, if your session is 1 pm till 3 pm, please arrive with plenty of time so that you can park and be at the studio for 1 pm. If you arrive early there are plenty of places to grab a drink and wait including Chai Latte on the bottom floor of our building. Sessions are scheduled at 10 am, 1 pm and 3 pm. We have a tight schedule so we can't over-run if you are late starting your session.

If you are going to be late please inform the photographer before the session is due to start. If you are late to your session please note that this eats into your session time and that is time we can't get back.

When you arrive in Stevenson Square you will find a black door located between Chai Latte and Eastern Bloc. Come inside and you will find a buzzer by the glass door. Please press the button with our name and someone will let you inside. We are located on the 4th floor. When using the lift please make sure you fully shut the gates behind you when entering and leaving.

Why do you take a deposit?

We require a £30 deposit to book a Studio Session this deposit secures the time and date that you want to book.

A £50 deposit is needed when booking a Cake Smash Session, please note this is a little higher than the normal deposit as it covers the cost of the cake.

At the end of the session, your deposit is redeemable from your final package price.

Your deposit is refundable to you if you cancel 48 hours before your session, this does not include the Cake Smash Session as we require 5 days' notice to cancel.

If you cancel your session within 48 hours of your Studio Session your deposit will not be refunded to you.

For more information on cancelling a cake smash visit our website.